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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nomfundo Nyandeni

July 14, 2026

1  out of  5
rating by Nomfundo Nyandeni
"I never thought I would have to be writing a review about State Farm. Everything has gone smoothly until this point. They would not cancel my renters insurance and were adamant on billing me even after I called two times to cancel and both times they said it would be cancelled. The day before I had to make a payment, I could not get ahold of anybody and I called more than twenty times and they were suddenly too busy to answer my calls. I even texted and no response. I hate it when people lie and they lied to me the past two phone calls about cancelling my insurance with them."
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Bobbie Bean

July 10, 2026

5  out of  5
rating by Bobbie Bean
"Excellent customer service and detail to client needs"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Deatria Godley’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Davontay Robinson

June 10, 2026

5  out of  5
rating by Davontay Robinson
"Great customer service!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Edwile Karlton

May 28, 2026

5  out of  5
rating by Edwile Karlton
"Deatria Super helpful and made the whole process smooth and stress-free. State Farm better keep this agent forever 😂"
We responded:
"Edwile, thank you for your wonderful review of State Farm Agent Deatria Godley’s Team!"
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Binta Touray

April 23, 2026

5  out of  5
rating by Binta Touray
"Kristen was very knowledgeable and professional. She provided great customer service and answered all questions."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Deatria Godley’s Team. "
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Billy Nicastro

April 1, 2026

5  out of  5
rating by Billy Nicastro
"Kelly and Erica were amazing at helping me find better insurance. It was an easy, streamlined process from start to finish. They were incredibly knowledgeable, answered all my questions, and ultimately found me better coverage at a more competitive rate. If you want a stress-free experience, I highly recommend asking for them!"
We responded:
"Billy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Deatria Godley’s Team—we are always here to help!"
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Marshelle Washington

January 5, 2026

5  out of  5
rating by Marshelle Washington
"Erica Meyer she a good agent very good job she works with you. She’s kind she is patient and hard work to find good deals and so is Deidre. The whole company is very well."
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Land Pitcher

October 16, 2025

5  out of  5
rating by Land Pitcher
"Amazing customer service and amazing low rates (full coverage) for someone UNDER 25!!!!! 🔥🔥🔥"
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Michael Graise

September 2, 2025

5  out of  5
rating by Michael Graise
"I sent a email out this morning on 9/2 , and I received a response that morning with my question answered fully, thumps up 👍"
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Action Jackson

July 15, 2025

5  out of  5
rating by Action Jackson
"Every single person at Mrs Godley office in Cincinnati was very helpful and wonderful, Sandrina handled my situation with care and she also explained every detail to give me a clear understanding on what to expect."
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Josephine F

July 11, 2025

5  out of  5
rating by Josephine F
"I had been with insurance company for over 22 years. I decided to switch to State Farm, it was the best choice I ever made. Kristen, Deatria, and the rest of the staff members are very knowledgeable. When I stopped by the office to get a quote for the vehicles and the home. She was very helpful with the explanation, she walked me through step by step so that I could understand what I am paying for. I am very pleased with this agent, and would recommend her to anyone who is looking for insurance."
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Sheila Collins

June 27, 2025

5  out of  5
rating by Sheila Collins
"Kristen was very helpful and friendly she was a joy to speak with"
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All Things Essential Oils and More LLC

May 28, 2025

5  out of  5
rating by All Things Essential Oils and More LLC
"Deatria and her team are the best. They are friendly, understanding, patient and helpful. I've been part of the family for over 10yrs and highly recommend them for all your insurance needs."
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Angie Armstrong

April 15, 2025

5  out of  5
rating by Angie Armstrong
"Erica and Sandrina were amazing and so sweet! Thank you for everything!!"
We responded:
"Thank you Angie for your kind words. We appreciate your business. "
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Aliou Diop

March 18, 2025

5  out of  5
rating by Aliou Diop
"Always keep the client happy yall are just the best"
We responded:
"Thank you Aliou! We appreciate your business! "
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Lisa C

March 18, 2025

5  out of  5
rating by Lisa C
"Kristen was amazing!"
We responded:
"Thank you Lisa for recognizing our team member Kristen! We appreciate it! "
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honey spikes

March 17, 2025

5  out of  5
rating by honey spikes
"I spoke with Ethan B. Today about my policy and he was great.. answer all my questions, we laughed and I paid my bill...."
We responded:
"Thanks Honey...we appreciate your business!"
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Ericka Darks

March 12, 2025

5  out of  5
rating by Ericka Darks
"Sandrina was Super helpful."
We responded:
"Thanks Ericka! Glad we could help!"
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Shena Jackson

March 10, 2025

5  out of  5
rating by Shena Jackson
"The agency for Ms. Deatria was so pleasent to speak to. Everyone in the office was very nice and polite. Great Customer Service experience and they make you feel connected and a priority thank y'all for the help I and my family really appreciate you."
We responded:
"Thanks Shena! We will do our best to continue to provide remarkable service to you and all of our 'family members'! We appreciate your business!"
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Michael Bonner

March 4, 2025

5  out of  5
rating by Michael Bonner
"Very professional, and ALWAYS aided me with the utmost respect, Deatria and team are the best. Thank you so much."
We responded:
"Thank you so much for kind words Mike We appreciate it!"
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Lisa Oliver

February 28, 2025

5  out of  5
rating by Lisa Oliver
"Workers are always pleasant and nice. I spoke with Ethan today and he was a big help. Continue being great 👍"
We responded:
"Thank you Lisa for your 5star review! We appreciate you!"
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Matthew Emmerling

February 27, 2025

5  out of  5
rating by Matthew Emmerling
"I was very pleased with the excellent customer service. Erica made everything go quick and easy, and the app and everything was easy to navigate.
Kristen was very helpful and helped me in every step of the way starting my policy.

I would definitely recommend State farm and this agency to friends and family."
We responded:
"Thank you Matthew!! This is an awesome review of our team and the service you received from us recently! We appreciate your business!!"
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Sebrena Calligan

February 26, 2025

5  out of  5
rating by Sebrena Calligan
"Always a pleasure to work with this agent! Very knowledgeable of the products offered! Friendly staff as well!"
We responded:
"Thanks Sebrena for this 5star review!! We appreciate you!! "
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Marcus Placke

February 22, 2025

5  out of  5
rating by Marcus Placke
"Deatria has always been very helpful and responsive to any concerns that I may have had while being insured with StateFarm. Any sudden changes or questions have always been met with outstanding service and guidance."
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Wendy Neu

February 14, 2025

5  out of  5
rating by Wendy Neu
"Deatria Godly and her team have been our trusted insurance partners for years, and they've never let us down. As our family has grown and our insurance needs have evolved - from renters to homeowners insurance, auto coverage, and umbrella policies - they've consistently provided knowledgeable guidance and excellent service. What truly sets them apart is their responsiveness and genuine care for their clients. They take the time to understand our specific situation and recommend appropriate coverage without overselling. Whenever we have questions or need to make changes, they're quick to respond and always thoroughly explain our options. It's reassuring to know we have such a reliable and professional insurance team in our corner. Highly recommend!"